General Description of Position:

• Greet constituents who visit the 5th Congressional district office
• Answer phones, retrieve messages and route calls to appropriate staff
• Data entry
• Establish and maintain office recordkeeping systems and procedures
• Procure all office supplies and equipment
• Research information for constituents and staff
• Handle office mail distribution

Specific Responsibilities:

• Greet and receive constituents/visitors and notify appropriate staff
• Answer general questions regarding current legislation supported by Congressman Ellison
• Manage phone system
• Answer and screen incoming calls, take messages and place calls
• Develop and implement system for forwarding non-constituent mail
• Document and log legislative comments and constituent updates into IQ
• Retrieve, sort and distribute office mail and log outgoing mail
• Generate monthly mail report
• Generate reports from IQ
• Assist with drafting letters
• Organize and maintain office filing systems and recommend changes to the current system
• Order office supplies
• Resolve office equipment issues
• Provide administrative support for office staff
• Maintain a professional office environment
• Coordinate office artwork system
• Perform other duties as assigned by district office management

Qualifications:

Excellent verbal and written communication skills; experienced greeter who knows how to handle difficult visitors when necessary. Ability to work in a fast paced, exciting office environment. Bilingual/multilingual strongly preferred. Position requires the ability to handle a diverse constituent base and exercise good judgment.

Send resumes and 2 references to:

Office of Congressman Keith Ellison
Attn: Darlynn Benjamin
2100 Plymouth Avenue North
Minneapolis, MN  55411 

Equal Opportunity Employer.